Frequently Asked Questions

Please reach us at SherlockBones@thedogwatchers.com if you cannot find an answer to your question.

What is your cancellation policy?

We require 24-hour notice for cancellations. Cancellations made within 24 hours of the scheduled appointment will be charged a cancellation fee.

Do you offer pick-up and drop-off services?

Yes, we offer pick-up and drop-off services for an additional fee. Please contact us for more information.

What is your staff-to-dog ratio?

Our staff-to-dog ratio is 1:10 to ensure that each dog receives individual attention and care.

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